Hello - we just upgraded our office to 2016 and installed the new outlook plug in. After that, we are now unable to import distribution lists from our global address list to constant contact via the plug in. This worked before on Outlook 2010 fine on the plug in we were using.
Hello @SarahR8200. Thanks for coming into the Community! We have a specialized support team that works with the Constant Contact for Outlook integration and would be able to assist you further with importing your contacts using this app. They are only available by phone and you can contact them at the phone numbers and hours listed here.
Caitlin M. Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!