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Document link won't open in Windows Mail

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MelindaE01
MelindaE01
Regular Visitor
‎02-25-2018 12:37 PM
‎02-25-2018 12:37 PM

Document link won't open in Windows Mail

I sent a test email. One of my three document links won't open in Windows Mail. The other two open fine. All three open when I use my yahoo mail. How can I fix this to be sure the link opens for everyone no matter what email they are using?

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Taryn_L
CTCT Employee Taryn_L
CTCT Employee
‎02-25-2018 03:12 PM
‎02-25-2018 03:12 PM

Re: Document link won't open in Windows Mail

@MelindaE01

 

Thank you so much for reaching out to the Community! I'm sorry to hear your document links are not working properly in Windows Mail. I understand how important it is for your documents to download in all email clients. Please email us at social_support(at)constantcontact(dot)com with your username, the name of the email campaign, and a reference to this post and we will investigate this issue further!


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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