Constant Contact
Constant Contact Community
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Document link won't open in Windows Mail

Highlighted
MelindaE01
MelindaE01
Member
‎02-25-2018 12:37 PM
‎02-25-2018 12:37 PM

Document link won't open in Windows Mail

I sent a test email. One of my three document links won't open in Windows Mail. The other two open fine. All three open when I use my yahoo mail. How can I fix this to be sure the link opens for everyone no matter what email they are using?

Tags (2)
0 Votes
Reply
1 REPLY 1
Taryn_L
CTCT Employee Taryn_L
CTCT Employee
‎02-25-2018 03:12 PM
‎02-25-2018 03:12 PM

Re: Document link won't open in Windows Mail

@MelindaE01

 

Thank you so much for reaching out to the Community! I'm sorry to hear your document links are not working properly in Windows Mail. I understand how important it is for your documents to download in all email clients. Please email us at social_support(at)constantcontact(dot)com with your username, the name of the email campaign, and a reference to this post and we will investigate this issue further!


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
0 Votes
Reply
Twitter Stream
Need help?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!