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In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/20) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
While we can't handle billing inquiries in the community for security reasons, we can definitely guide you for your process. You'll need to reach out to our Billing team, who will be able to go through the proper steps to get you downgraded and have the Marketing Advisor service removed from your account.
If you have any additional questions you can reply here or make a new thread, and we'd be happy to assist.
William D Community & Social Media Support
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You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!