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Tonight (8/23) from 11:00 PM - 12:00AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 11:00 PM and logging in after 12:00 AM ET. Thank you for your patience while we make these updates.

ERROR in your site work

Occasional Visitor

ERROR in your site work

I made campaign, sent mail to one group but it's members did not receive anything Why?...
CTCT Employee

Re: ERROR in your site work

Hi @LeakG!


Thank you for reaching out in the Community! Were you also on the mailing list? If you were, did you check the junk/spam folder? If you are using Gmail, please check the promotions folder. This related article may help if your contacts have Gmail accounts: Get Your Email Into Gmail's Primary Tab.


We'd like to make sure all is well. If you would like help troubleshooting further, please send us an email with the title of the email campaign you had sent to: social_support(at)constantcontact(dot)com. Please reference this post in your email to us.


Thank you!

Liz M.
Customer Engagement Specialist

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