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Edit subject line of trigger email in autoresponder

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Frequent Visitor

Edit subject line of trigger email in autoresponder

I created an autoresponder series and my trigger email. The subject line needs to be changed. I cannot find an edit button anywhere or a way to add additional emails in the series. My "Legacy" autoresponders have these features. Any advice would be appreciated.

 

2 REPLIES 2
CTCT Employee

Re: Edit subject line of trigger email in autoresponder

Hello @WinstonM5 ,

 

Thank you for reaching out about changing your subject line in your new Automated Series. Much like a standard email, these options cannot be changed once the series is made active. Instead, you'll want to disable this series, copy it, and make your changes before activating the new one.


Amber_L
Community & Social Media Support

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Moderator

Re: Edit subject line of trigger email in autoresponder

Hi @WinstonM5 

 

The good news is this feature has been made available in our Automated Series! You now have the ability to edit your series when it is has already been activated. Please let us know if there is anything else we can assist with in the meantime!


Frankie P.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.