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Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.

Editing issues

Visitor

Editing issues

I am trying to edit my newsletter and everytime I push anything it causes the text to be on ONE very long sentence.  Sometimes the text also becomes symbols and is very difficult to edit.  What is going on?  Is it a setting on my mac?  Or an issue with the program?

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Moderator

Re: Editing issues

Hello @HiromichiN. I'm sorry that you're experiencing this issue when working in your email.

 

When you are working on your email, do you copy and paste text? I see that you are working on a Mac. What I would like to suggest if this is the case is to first paste your text into a program called TextEdit. By pasting the next into a text editor such as TextEdit and then into your Constant Contact email, this strips out a lot of formatting that can cause issues like the one that you are experiencing. Please see this FAQ for more information about using TextEdit. 


Caitlin M.
Community & Social Media Support

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