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Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.

Email address

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Email address

Why can't I delete a contacts unused AOL address and replace it with a GMAIL address? I can't even delete the contact to re enter it.
2 REPLIES 2
Moderator

Re: Email address

Hi @AnneO3

 

The good new is your account does offer the ability to replace an email address. Under the Contacts tab of your account you can search or browse for the contact name you are interested in updating. Once you find them, clicking on their name will open to that person's details page. From here, you can click the email address itself or click on the Edit button to the right of the address.

 

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Are you trying to update an unsubscribed contact? If so, these contacts will have to be resubscribed in your account before they can be updated. 


Frankie P.
Community & Social Media Support

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Re: Email address

Thanks.