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Email campaign service not working - can't log in

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Occasional Contributor

Email campaign service not working - can't log in

I was working on an email draft when I noticed the toolbar looked blank. I was unable to save and then could not refresh the page. I tried to log in repeatedly and the page would not load. After several tries, I finally got the attached screenshot. Please let me know when it will be up and running again as I have time-sensitive projects that now must wait.

 

Natalie

Screen Shot 2017-01-24 at 10.48.49 AM.png

1 REPLY 1
CTCT Employee

Re: Email campaign service not working - can't log in

Hello @NatalieCh8,

 

I am very sorry that you were unable to access Constant Contact yesterday. There was a brief period of time when we did receive reports of customers having trouble accessing accounts. That problem has now been fixed, so you should be able to get in. If you are still having trouble, let us know and we will look into this. As always, you can check our Status Page for timely updates. I apologize again for any inconvenience.

Jonathan Rich
Community & Social Media Support

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