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Emails to narrow on mobile devices

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Occasional Organizer

Emails to narrow on mobile devices

Hi,

 

I have tried to upload a few email designs and they all look fine until I view them on an iPhone or Android, then the email looks far too narrow ( probably half the width of the mobile browser).

But if I tilt my phone to horizontal view it fits and then if I go back to vertical it's fitting how it should have originally...Where am I going wrong??

1 REPLY 1
CTCT Employee

Re: Emails to narrow on mobile devices

Hi @RobB069,

 

We're very sorry your email isn't displaying as it should on mobile devices. We'd definitely like to further investigate why this is happening. Please send us an email to social_support(at)constantcontact(dot)com and include your username, the name of the email campaign you're viewing and a reference to this post so we can take a look at what's going on. Thanks!

 


Nichelle M
Community & Social Media Support

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