Hello, I am writing in regard to the new ROLE addresses policy, specifically, the fact that emails with the word admin will not be receiving emails. We send out memos to school administrators regarding different compliance and legal issues almost on a daily basis. As such, your new policy will truly hinder our ability to service our constituents. Is their anything that can be done in this regard?
Thank you for reaching out to the Community! I understand the importance of being able to reach all of your contacts. The role address policy has not changed, and the email addresses with "admin" anywhere in front of the @ sign have never been able to be emailed to, due to that original policy. You can find information on the role address policy at this link and the reason behind it.
We do appreciate your feedback on this and I will pass it along to the appropriate department to be considered.
If you have any further questions please feel free to reach out to us. We are always happy to assist you in any way we can!
Donna_P. Community & Social Media Support
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