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Emojis

SOLVED
CTCT Employee

Re: Emojis

Hello @DebraL7,

 

Thanks for coming back to the Community!  That error message generally is caused by either using an unsupported Emoji, or by using our Legacy Newsletter templates.  Following the above post about using Emojipedia.com should ensure you're using a valid emoji.

 

If on your campaigns page you see that you're using the Legacy Newsletter, just create a new campaign in our new Third Generation Editor, and that should resolve the issue for you.


Aaron H
Community & Social Media Support

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Visitor

Re: Emojis

Thank you! It was the legacy template. I've updated and now it works perfectly.
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CTCT Employee

Re: Emojis

@DebraL7,

 

So glad to hear it's working for you now! Let us know if we can help in any other way!

Sarah_K
Community & Social Media Support

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