I use a Mac, Firefox and Safari, latest versions of browsers and operating systems. When I create a new email, and it asks to "Enter an Email Name" my only option is to accept what is there. Any attempt to change it will not be accepted; that is there is no error message but the NEXT> button does nothing at all. Very big waste of time.
Hello @SusanS92. I'm very sorry that you're having trouble trying to name a campaign. I was not able to replicate this in your account but I would like to try some troubleshooting. I see that you have tried using different browsers. If you have Google Chrome, does it happen in this browser as well? There could also be a third-party plugin that is causing this issue. Please view this FAQ that will show you how to start your browser in Safe Mode which will disable these plugins.
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Caitlin M. Community & Social Media Support
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