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Error: : An unexpected error occurred. Your test email was not sent.

Occasional Participant

Error: : An unexpected error occurred. Your test email was not sent.

We are using the Custom Code Advanced Editor and I have been successfully sending myself test emails to see how Outlook displays it, but we started getting this error today. Please help.

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Occasional Participant

Re: Error: : An unexpected error occurred. Your test email was not sent.

It seems to have resolved itself. Maybe it was a server issue.

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Moderator

Re: Error: : An unexpected error occurred. Your test email was not sent.

Hi @TanyaD1 

 

Thank you for giving us this update! We're glad to hear you are able to use our Advanced Editor. If for some reason you come across this again, as a trouble shooting step we suggest exiting and re-entering your campaign. You can also reach out to us with that campaign name, the browser you are using, and the time/timezone it has happened. We would be happy to look into this further for you.


Frankie P.
Community & Social Media Support

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