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Error Codes and Facebook

Occasional Visitor

Error Codes and Facebook

I have been receiving error codes with Facebook posts.  Any advice on how to prevent them?

1 REPLY 1
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CTCT Employee

Re: Error Codes and Facebook

Hi @GNFCU!

 

I'm very sorry you've been experiencing errors when trying to use our Social Share feature to post to Facebook. I looked at some of the most recent posts, and I didn't see any errors on those. Would it be possible to let us know what error you are getting, so that we can help troubleshoot the issue a little further? It may be that you need to reconnect the Facebook account in Constant Contact. Let us know what that error was, and we will go from there!

 

Gwendolyn B
Customer Engagement Specialist
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