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You deserve the best.
Beginning Saturday 2/15 we will be upgrading our phone system to ensure we are providing you with the best possible experience.
Due to this upgrade, we will be limited to Chat support only on Saturday from 10-8 pm ET.
On Monday, President's Day, we plan to have both Chat and Phone support available from 10-6 pm ET on the new system.
Thank you for your patience while we make these important updates.

Error in image selection

Established Member

Error in image selection

I am trying to use and image of a product to launch, and the label of course has text. The Facebook system says I cant use it because it has too much is a label! It has text! That is what I am trying to promote is the label of a product!
CTCT Employee

Re: Error in image selection

Hi @KeithL0,


I'm very sorry you cannot use that particular image with your Facebook Ad. We definitely want to help but Facebook does have specific image requirements for their ads. And there's even a link to check and see if your image meets Facebook’s requirements before you get started. Hope this helps!

Nichelle M
Community & Social Media Support

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