I am receiving an error that says 'Looks like we can’t access that URL. Try again or use a different URL.' when I try to insert a link in a 'Read More' block. However, this is not consistent. A link to one webpage will work while another will not. Here are two examples:
I am completely stuck! Please help.
We apologize for the inconvenience this is causing you. We were able to insert that link in a new campaign without receiving an error message. Please take a look at the email campaign in your account titled "support copy" and please let us know if this error message comes back. Thank you!
Not really. I, too, have been able to add a read more block to a new email. The problem pops up when I try to update the link to a new webpage. And, to make it more interesting, sometimes it works and sometimes it doesn't.
Thank you for getting back to us! That is definitely strange that it is doing this so inconsistently. I am going to add that additional feedback to help our engineers figure out what is going on with that. For the time being, I would recommend removing the old Read More block and placing in a new one when trying to update the links in your newsletter.