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Happy Turkey Day! In recognition of Thanksgiving our Support office will be closed Thursday (11/23). We will be open Friday (11/24) for limited hours (10:00am - 6pm ET) and will be back to normal hours on Monday (11/27).
I'got a issue sending the massage to my contacts At the moment of sending the message appears this "Failed to update document metadata because: Email Metadata could not be successfully updated due to bad request" someone who help me plis!!
Hi I'got a issue sending the massage to my contacts, At the moment of sending the message appears this "Failed to update document metadata because: Email Metadata could not be successfully updated due to bad request" plis could you fix it? and Thank you!!
Hello @First-NameL875829. I apologize that you are seeing this error. Have you checked the physical address in the footer of your campaign to make sure that it is correct? We've seen this message appear if the physical address is not correct. You can find how to change this information in our FAQ section here.
Caitlin M Community & Social Media Support
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