cancel
Showing results for 
Search instead for 
Did you mean: 

Every 5 minutes, CC crashes

Occasional Contributor

Every 5 minutes, CC crashes

Why do I get an error message every few minutes that CC cannot save my changes and have to restart?  Very frustrating! 

1 REPLY 1
CTCT Employee

Re: Every 5 minutes, CC crashes

Hi @ReidH

Thanks for coming to the community with your question! We've been seeing reports of customers with similar issues, and have escalated them to our engineering team. In the meantime, you should be able to prevent the issue by using Incognito Mode/Private browsing. Information on how to turn those on can be found here. Once that new window is open, navigate to Constant Contact and login as normal. If you're still having issues even in Incognito/private mode, please let us know.

Thanks!

Nate M. 
Community Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

Still need help?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am - 8pm ET. We've got real people waiting to help you out. Click below to start a conversation!