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Every 5 minutes, CC crashes

Occasional Contributor

Every 5 minutes, CC crashes

Why do I get an error message every few minutes that CC cannot save my changes and have to restart?  Very frustrating! 

CTCT Employee

Re: Every 5 minutes, CC crashes

Hi @ReidH

Thanks for coming to the community with your question! We've been seeing reports of customers with similar issues, and have escalated them to our engineering team. In the meantime, you should be able to prevent the issue by using Incognito Mode/Private browsing. Information on how to turn those on can be found here. Once that new window is open, navigate to Constant Contact and login as normal. If you're still having issues even in Incognito/private mode, please let us know.


Nate M. 
Community Support

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