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Export of Contacts List does not include Custom field data

Occasional Organizer

Export of Contacts List does not include Custom field data

Hi There,

I am trying to export a list of Contacts and I need it to include Custom field data that were added via a custom sign up form. I have selected all the contacts in the specific list. I click the Export button. I selected/checked those Custom fields from the Export popup/modal. Those fields headings are adding as new columns to the exported xsl or csv file but the data is not included. Is there something else I need to do?

1 REPLY 1
Highlighted
Moderator

Re: Export of Contacts List does not include Custom field data

Hello @RoyL04. I'm sorry that you're having trouble exporting your contacts. I went into your contacts and the only custom field I saw was called "Custom Field 1". It looks like only a few of your contacts have information in this field. You said that you were using a custom sign-up form. Were you using one provided by Constant Contact or another service? Do you have the link where this form is hosted? If you did not want to share this information publicly, you can also email it to us at social_support(at)constantcontact(dot)com.


Caitlin M.
Community & Social Media Support

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