cancel
Showing results for 
Search instead for 
Did you mean: 

Exporting an email or email template to another account?

SOLVED
CTCT Employee

Re: Transfer work to another user

Hi there,

 

I'd be more than happy to answer your question for you about getting your email campaign into another Constant Contact account. Currently this option is offered by our Custom Services team to do what is called a Campaign Copy which they will copy the email from your account into the desired account for a fee of $49. Alternatively the only other method that can be done is copying the html code from one block to another block of a template built in the desired account, which can be done through the following means:

Manually transferring a template via code view

If you would like to open up a request with our Custom Services department for this, please let us know so we can do for you. I hope this helps.

 

Sincerely,

Jayson Gonzalez

Community Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"


Are you on Twitter? Follow me here!
Solution Provider

Re: Transfer work to another user

Jayson or CTCT employee,

I have the same issue and need to transfer an email that I created in my account to another account. My question is if I do a Campaign Copy via your Custom Services team, will all of the images associated with the campaig be transferred over to the new account or will we have to upload the images into that account ourselves.

 

Thanks!

CTCT Employee

Re: Transfer work to another user

Hello Roxanne,

 

I'd be happy to assist you with this, our Custom Services team will copy the complete template over including all images and content.

Andrew H.

Tier 3 Support Specialist
Solution Provider

Re: Transfer work to another user

Perfect! This is what I am going to do. How do I initiate the Custom Services order? What is the service called?

 

Thanks for your help.

CTCT Employee

Re: Transfer work to another user

Hello Roxanne,

 

I can set that up for you or you can contact support and they can open up a case. The current price for a "campaign copy" is $49, if you would like me to submit this request for you just reply back to this post with the other Username (You will have to be able to verify both accounts). 

 

Thank You

Andrew H.

Tier 3 Support Specialist
Highlighted
Solution Provider

Re: Transfer work to another user

Oh, this service is no longer $25 as listed above?

CTCT Employee

Re: Transfer work to another user

Hello Roxanne,

 

I apologize that was listed incorrectly, but we can honor that price since it was posted by an employee. 

Andrew H.

Tier 3 Support Specialist
Solution Provider

Re: Transfer work to another user

Ok great! I am finishing up the email campaign now and then will be ready to submit the custom service request. Do you have an email or request form to submit the request?

CTCT Employee

Re: Transfer work to another user

Hello Roxanne,

 

You can send a email with both usernames and the campaign you are looking to copy, to social_support@constantcontact.com 

Andrew H.

Tier 3 Support Specialist
New Member

Re: Transfer work to another user

Just to confirm, once the template has been transferred/copied to a different account, it remains editable, correct?