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Exporting an email or email template to another account?

SOLVED
New Member

Re: Exporting an email or email template to another account?

I think it's unbelievable that simply exporting the file we create to somebody else who wants to send it out in THEIR Constant Contact account should require 13 steps, two different browsers and some of those 13 steps have 9 steps before the step is completed. 

 

Just create an "export HTML file" button so we can move our files to other Constant Contact accounts and put our creative work on our websites.  My guess is that it would take somebody in the programming department ten minutes--if there was any actual interest in doing it for your customers.

Honored Contributor

Re: Exporting an email or email template to another account?

Hi Jean,

 

Thank you for your feedback. At this time, you are not able to export our HTML from within our templates even to use in another Constant Contact account and not have someone take it elsewhere. It is in against our terms & conditions to put our html on a website. We have the Archive product instead so that you can share your emails on your websites or in future newsletters/emails.

 

I will submit your feedback to our developers.  Thank you again and I apologize for any inconvenience.

 

I submitted this feature for you and this is under review with our developers. If we hear anything more, we'll let you know. Thanks again.

Visitor

Re: Exporting an email or email template to another account?

I totally agree! I want to open my own account after using a friend's to send an email letter and simply want to keep that letter as a template. I can't believe there is not an easy way to do that.  Must be a money thing.  

Moderator

Re: Exporting an email or email template to another account?

Hi Jeff,

Thanks for adding your thoughts. If you can access both accounts you can copy the template from one to the other using the code. I understand this is not ideal and I am happy to pass along all of your feedback on this topic.

 

Thanks,

Hannah M.
Community and Social Media Support

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Visitor

Re: Exporting an email or email template to another account?

Totally agree. This is a very frustrating/annoying non-feature of Constant Contact. I'm a designer and create layouts for my clients to send out through their own accounts. Perhaps a solution would be a design only type of login/account. 

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CTCT Employee

Re: Exporting an email or email template to another account?

Hello @SarahF357,

 

Thank you for reaching out to the community!

 

I understand your frustration with not being able to transfer email campaigns between accounts. However, if you are managing multiple Constant Contact accounts I recommend checking out our Business Partner program. With this, you will be able to manage multiple Constant Contact accounts from one console and transfer emails between accounts whenever you like. This is a special program for marketers or designers such as yourself that manage multiple accounts and get a little monetary compensation in return for bringing more organizations to Constant Contact. Click here for more information and to apply for this program.

 

I hope that this helps!

 

Please let us know if there is anything else we can do for you.

-Curtis P
Community & Social Media Support

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Visitor

Re: Exporting an email or email template to another account?

Thanks for your response, Curtis!

 

Your suggestion seems like a good solution for this issue. I am looking into the program, however I didn't see any details on what type of costs are involved for the partner (me) under the program. Can you point me to that information?

 

Thanks very much,

Sarah

Tags (2)
CTCT Employee

Re: Exporting an email or email template to another account?

Hi @SarahF357,

 

The best part about it is, there is no cost to you! However, you do have the potential to make some extra money by signing up accounts under your partnership. It's a great thing to be able to collaborate with individuals such as yourself!

 

 

-Curtis P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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Regular Visitor

Re: Exporting an email or email template to another account?

Checking back in on this thread because all the old links to how to manually shift emails are broken, and can't find them again by searching FAQ.

 

Is there a new link for how to manually move a designed email to another constant contact account so they can blast to their list as well?

 

Thanks!

Tags (2)
CTCT Employee

Re: Exporting an email or email template to another account?

Hello @AmberS55,

 

Thank you for reaching out to us. If you are using the Second-Generation editor, you can follow the steps displayed on this FAQ. Keep in mind that these steps can only be reproduced with Second-Generation templates (these templates will be marked with the title ''Legacy''), that allow access to the HTML.

 

If you are currently working on a Third-Generation editor, the steps would be to recreate the email in the desired account. At the time we are still reviewing this feature and I'd be happy to pass along your feedback.

 

If you do not wish to recreate the email, we also provide a service that would have one of our specialized departments recreate the email in the desired account for a $49 fee. If you would like to speak to an agent about this service, you can reach out to our support line with any additional questions here.

Tiago_R
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing