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Facebook Ad 24-48 hour hold-with no notice until you have already paid! :(

Regular Visitor

Facebook Ad 24-48 hour hold-with no notice until you have already paid! :(

I was very upset to learn that he facebook Ad that I was creating would not be live for 24 to 48 hours. This is a special that we are running for one weekend only and because there is NO INDICATION that the ad will not immediately launch I have now wasted $100 on an ad that my clients will not see until after the fact. It would be helpful if warnings like this were posted at the start of the ad page. This is my first time using this feature and it will also be my last.
1 REPLY 1
CTCT Employee

Re: Facebook Ad 24-48 hour hold-with no notice until you have already paid! :(

Hello @StevenN8,

 

I am very sorry to hear this. Please feel free to reach out to our Facebook Advertising team for additional assistance with your ad. Our Facebook Advertising team can be reached at 855-816-6502.

Jonathan Rich
Community & Social Media Support

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