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When you say that the "Featured Listing template screenshot is missing," do you mean that the preview of the email is not showing when browsing through the templates? If this is what you mean, there may be an issue with blocked images. When I look at this through my account I am seeing this image display. Going through this FAQ might be helpful.
If you mean something else, please let us know so that we can assist and report the issue, if needed.
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