cancel
Showing results for 
Search instead for 
Did you mean: 
Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.

Fonts not showing up on Android

Member

Fonts not showing up on Android

Hello,

I have been using CC for 6 years now and never had an issue until now. I copied a responsive template I used in November and worked correctly. Here is the problem I setup my email everything looks fine I use two available fonts and when I send a test they look perfect on my MAC, Windows PC, iPhone but not on my android phone, none of the fonts are coming through. I used the BlueMail app and the GMail app and neither are showing my fonts correctly. So then I used a completely different responsive template and only changed the font in one section - tested and same issue font not showing up. I tried a different font same issue. Any ideas?

Tags (3)
1 REPLY 1
Moderator

Re: Fonts not showing up on Android

Hello @RodneyN8. Thanks for coming into the Community! I'm sorry that you were not seeing your fonts show up on your Android device. I sent a preview of your email over to a coworker that also has an Android and they saw a default font display instead of the one that you had chosen in your email. Not all fonts are supported by mobile devices and when this happens, your mobile device will choose one that is available. Using a web-safe font has the highest likelihood of being installed on the most computers and devices.


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.