I'm struggling with the same issue, but I've narrowed the problem down to Outlook 2007, which uses Word 12 to display HTML email. Microsoft has acknowledged that it's broken but will not be fixing it. This has been confirmed by other HTML mail developers who sent over 20,000 emails to Microsoft about it. Outlook 2003, Mac Mail, GMail and Yahoo mail all work perfectly. I'll continue testing today with some CC templates instead of custom code.
I understand all my emails are showing up with centered text in IE in gmail! Justification is fine (left) when I use Firefox and gmail. I have tried two different templates with same results. Has anyone else seen this? If so, any solutions?
I use Firefox and the latest version of Safari. I am continually frustrated about the lack of continuity between what I preview and then what I am sent at delivery. Today's email wasn't even the same font or font size. The people that I am sending it to don't see this as a tool issue. Their comments are that I'm getting lazy. I hate that most of all.
Having a similar problem. In outlook the images don't appear in preview, need to open the email to actually have images show. Would really like the images to appear in preview.
It looks like your Email software is not loading the CSS code in. Which Email program are you using to view your test emails? Have you tried it in other Email software/services, as ChevyTalkTony asked?
Outlook 2007 has no support for CSS positioning. Ask your developer not to use CSS for that. Basically OL2007 is screwed. OL2006 used IE while the newer OL2007 uses the MS Word engine to display HTML. I'm not sure about your GMail issue though. The good news is that OL2007 presents a small footprint for the B2C audience. Here is a link to the Microsoft site where you can get the "Outlook HTML and CSS Validator." I must say I have not tried this at all. http://www.microsoft.com/downloads/details.aspx?FamilyId=0B764C08-0F86-431E-8BD5-EF0E9CE26A3A&displaylang=en
Yeah, Outlook is terrible. The only workaround is that OL users have to click on a link to open up an HTML version of the email. Gmail shows it fine as long as the person opening the email allows images to show up.
Does anyone else experience a difference in the way an email lays out and looks from the preview mode to what is seen in the test email? There is often a significant difference in the layout