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Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

Formatting issue - email does not look like preview.

Occasional Contributor

Re: Formatting issue - email does not look like preview.

I wish I could downvote this response. It almost sounds like this formatting issue was caused on purpose so you can sell a new $10/month subscription.

CTCT Employee

Re: Formatting issue - email does not look like preview.

Hello @CareerSource_PBC,


Thank you for reaching out to the Community! I apologize that your email campaign does not look the same in your email client compared to the preview mode. Sometimes your email will look different in certain email clients due to specific settings you may have. Also, if you copy and paste your text in your email campaign, that can cause formatting issues in your email client due to extra code being brought in. If you email social_support(at)constantcontact(dot) a screenshot of the issue you are having, the title of your email campaign, what email client you have, your username, and a description of your issue we can do some research to see what is going on. Thank you! 

Zoe H.
Community & Social Media Support

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