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Glitch? Logging Out Automatically Dialogue Box

Visitor

Glitch? Logging Out Automatically Dialogue Box

FYI The dialogue box that says "Logging you out in 15 minutes due to non-activity" pops up while I'm working in Constant Contact.  It says "Are you there?" Its like yes I am here, remember you asked me this 20 minutes ago. Im still here.

1 REPLY 1
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Administrator

Re: Glitch? Logging Out Automatically Dialogue Box

Hello @SteveB85918. I'm sorry that you are seeing this message appear when you are working in your account. We'd like to ask a few questions so we can properly troubleshoot what is happening.

 

  • What browser are you seeing this message appear in?
  • Have you tried using a different browser at all and does the message appear in this window?
  • Did you have multiple tabs open?
  • Do you have a screenshot of the message?
  • What area of the account were you working in when you saw the message appear?

If you could provide us with this information, it would be very helpful so we can continue to assist you!


Caitlin M.
Community & Social Media Support

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