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Gmail Cropping Emails

Gmail Cropping Emails

Hi we just sent out a brief news digest consisting of a couple of pics and links to other news stories by us, but most importantly asking people to update their newsletter subscriptions - expect i've had a bunch of subscribers on gmail say they can't see the links at the bottom of the email. I've seen some old archived advice but is this still relevant, is there a way to know if your email will be cropped and therefore reduce the content? Obviously if subscribers can't see the key unsubscribe links at the bottom it's a problem too especially with the new data protection laws coming in to effect in europe. 

Tags (2)
CTCT Employee

Re: Gmail Cropping Emails



Thank you for reaching out to the Community! I completely understand your concern for your contacts not being able to see the footer. To double check this issue, you can create your own list and do a live send of your email to yourself on that particular email client. Then you can be certain if the footer will or will not be cut off.


Our technical team is currently verifying this issue. I will add you to the list to be notified when this issue has been resolved. In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!

Taryn L.
Community & Social Media Support

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