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Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.

Greeting page error

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Greeting page error

I do not have more than 2000 characters and holy cow! I cannot save my text. Error! Danger Will Robinson! And meanwhile, the site fails to tell me how many characters I actually have.
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Re: Greeting page error

Hi @SarahP494

 

I'm sorry to hear you are receiving an error message with your survey's greeting page! What is the error message you're receiving? Is the text you're trying to insert being copied and pasted from an outside source? I took a look at your account and can see your survey is active. Were you able to save your text after all? Please let us know if you need any further assistance.


Frankie P.
Community & Social Media Support

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