cancel
Showing results for 
Search instead for 
Did you mean: 

HTML in Third Generation Editor

Highlighted
Occasional Visitor

Re: Is there a HTML code view to edit a Template?

Hi, I create this account because I need to send newsletters to my clients, but if I can't edit the templates, this is useless for me; Then I find this answer and I tried to use the custom code, I'm a programmer, but when I insert my html code in your editor and preview, it just deletes my <script> tags... how supposed that I can do a good template without calling a simple .js function.. Can you include more common tags like <script> in your html editor?

Tags (3)
CTCT Employee

Re: Is there a HTML code view to edit a Template?

Hi @user109

 

Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.

 

I can submit the feedback you have requested absolutely, you can reach out to us during regular business hours and our advanced support team maybe able to help you in finding a workaround for your problem. Most of our templates can also be tweaked to achieve the look you are going for. If you have certain edits you would like to make but aren't able to, please reach out to us so we can submit the request on your behalf or tell you an option that might work for you. You may reach out to us here whenever you need us.

 

Thank you for choosing Constant Contact. Have a great day!

 

 


Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Established Member

Re: HTML in Third Generation Editor

I'm so unhappy that we've lost the ability to edit HTML in the third generation email templates. Please bring this feature back!

 

It is nearly impossible to explain to our internal clients what is going on with an email design when they have technical questions and we can't view or edit the HTML.

 

Please add me to your notification list when HTML is added to third gen templates... I hope it's soon!!!!

Tags (1)
CTCT Employee

Re: HTML in Third Generation Editor

Hi @JHARTFORD

 

Thanks for joining us in the Community.

 

We understand that you would find editing the HTML in your campaigns within the editor helpful. We are still collecting feedback about this request but we want to know why you were looking for this type of access. What changes were you looking to make using HTML? Maybe having more control over formatting or layout? Please let us know and we will be glad to turn your feedback over to the appropriate team.

Brian_H
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
All Star

Re: HTML in Third Generation Editor

Exactly how may YEARS of feedback do you need to collect before something is done? It's very clear that many users are unhappy that the third generation editor is too simplified and the HTML is no longer accessible, so what is the holdup in getting these issues addressed? So very frustrating!

CTCT Employee

Re: HTML in Third Generation Editor

Hello @AAlstad,


I'm very sorry for the frustration that the lack of HTML access is causing.  You're correct, we do have quite a bit of useful feedback regarding HTML editing in the Third Generation Editor, and there's been a number of changes and additions in response to that feedback.  While I do not know the full reasons that the design team has not implemented this yet, I do know that one of their primary concerns is making sure that the product displays good looking emails to all of your recipients.  Many of the uses for HTML that I've seen, simply do not work on some modern devices, or require very intricate coding to keep mobile responsiveness.  If you would like to access HTML coding, there is the option to create a custom code email.

We can add you to the list of general requests to add HTML editing directly to the Third Generation Editor, but if you can share with us your goal for accessing the HTML, we can also file additional feature requests for those specific features, which I believe are likely to get implemented sooner than general HTML access outside of the custom code emails.

 


Aaron H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
All Star

Re: HTML in Third Generation Editor

I have two feedback items (based on playing with the 3rd generation editor for a month or so):

 

One of the specific items that I'd like to give feedback on, is vertical spacing.  I used to be able to use the HTML code to vertically align text to the top, middle, or bottom of a section.  However, now the only way I can try to balance the excess white space is by hitting enter several times (a poor solution that looks terrible on phones).  Could we add in an option to align text vertically to the top, middle or bottom of a box?  That way, it still stays tight in the small space used in mobile, but doesn't look so oddly spaced on a desktop viewing.  Especially useful next to images!

horizontal spacing.jpg

My second item is more of a question.  I am not using the 3rd generation's social media option because it's missing some of the options we need (it has Fb, but is missing Flickr and Vimeo, which we like to highlight as well).  Instead, I've made three small images (no more than 40 px wide), that I was hoping would sit next to each other.  In a desktop format they do, but on the mobile preview, they sit on top of each other (which looks a little silly).  Is there a way to try and request certain images stay on the same line (maybe if they're below a certain size, or by adding them in as a specific block, keeping in mind that each of these needs to link somewhere separate, which is why I can't add it in as one image)?  I realize there's not a lot of space on phones, but that's why I made these images fairly small.

Social media buttons stacked.jpg

Trying to list some 'helpful' feedback, that would solve at least some of the pangs of missing the ability to edit HTML on the fly. 

CTCT Employee

Re: HTML in Third Generation Editor

Hello @LindaA23,

 

Thank you for that awesome feedback.  I will absolutely be sure to make notes of the points you're brought up and I will be sure to pass them along to the appropriate teams.  For the second portion, as of now we don't have a means to keep the blocks from stacking in the mobile view, but the option to lock certain blocks does sound like an idea that could be very cool to work with.  I apologize for any inconvenience and would like to thank you again for the level of detail in this feedback.

 


Briody_W
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
All Star

Re: HTML in Third Generation Editor

We need access to the HTML for a several reasons:

  1. To tweak it a bit when needed. Example - 12pt font is a bit too small, but 14pt is too big. 48pt is not big enough.
  2. Sometimes the code gets messed up and no matter what you do in the editor, it cannot be fixed. Example - Weird spacing in copy.
  3. We often reuse content and instead of spending the time recreating it, we open the content block, copy the HTML, and paste it into the new email.
  4. To add features that are not available.
  5. To adjust the CSS.
Moderator

Re: HTML in Third Generation Editor

Hi @AAlstad

 

Thank you for reaching out with these helpful details on why you would like access to the HTML of your emails. I apologize HTML access in Third Generation Editor is not currently a feature we provide! This is however a feature we are collecting feedback on. In fact, I have tracked this feedback along with these reasons you listed in your account.


Frankie P.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Still need help?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am - 8pm ET. We've got real people waiting to help you out. Click below to start a conversation!