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HTML in Third Generation Editor

CTCT Employee

Re: HTML in Third Generation Editor

Hello @EmilyD85

 

It's great to see you in the Community! Thank you providing such thorough feedback on the Third-Generation Editor. It is feedback from customers such as your self that helps guide our decisions for adding features in. Also, thank you for providing so many examples of how having HTML code in the editor would be useful for you and other customers.

 

I also love your idea about being able to save content blocks to the library. I could see this being a potentially great idea. 

 

I am happy to track all of the feedback you provided and send it to the appropriate teams. Please continue to provide us with any feedback you thing will help us improve our products and services.

 

Have a wonderful rest of your day!


Alex S.
Community & Social Media Support

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Valued Contributor

Re: HTML in Third Generation Editor

I'm afraid I can't be as polite as Emily was in her reply to this comment. At least someone is finally admitting what most of us writing in this topic have realized for some time which is that CC has NO plans to restore the ability to view and edit html in the content blocks. Emily's idea of a content block library is a great one, and I totally endorse it and would find it extremely useful. But it would not be the start and end of what I would like to use html for. I have written those thoughts many times in this thread, so I hope they have been monitored by whoever is actually doing the work of "further refining" I don't feel like I should have to reiterate them again in response to this latest post. I do want to add, however, that I find the idea that by doing this you are improving the mobile version of emails since I have experienced a number of things you are doing that are extremely problematic for us in the mobile version, including that you have decided that every image should run edge to edge in the mobile version, even though it is not that way in the desktop version.. We should at least be able to set a maximum width for the image when displayed in mobile! Because of things like this, I find it laughable that CC thinks it is giving its customers the "best look" for their subscribers who view the mobile version.

Re: How can I add HTML code to an existing template?

I agree with ErieBar... at the moment, I just want to insert an em dash but can't enter — (and yes, the default line spacing often seems overly large).

CTCT Employee

Re: How can I add HTML code to an existing template?

@Somerville_Open_Studios

 

Thank you for reaching out to the Community! I have tracked your request on your account for our developers to see regarding the code and also how the line spacing is too large. Please let us know if there is anything else you would like to see changed or added.

 

I also encourage you to check out our Feedback area of the Community where you can post any additional feedback you have and chime in with other customers sharing their ideas. Thank you and enjoy the rest of your weekend!

 

 


Taryn Leinweber
Community & Social Media Support

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Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Member

Re: HTML in Third Generation Editor

Please give us this feature! When copying and pasting content into the editor, it often captures fonts and styles I want to get rid of in the final version. It looks fine in the editor, but in email preview I see the fonts are different. Then there is no way to go into the html and see what's happening and clean it up! Very frustrating.

Valued Contributor

Re: HTML in Third Generation Editor

I agree, one thousand times.

But...is there any serious thought given to this by CC? Or is it just a bottomless pit of requests from your customers?

All Star

Re: HTML in Third Generation Editor

I also am very frustrated by inability to get into HTML!  Unfortunately none of the templates are exactly right for us, out of the box.  I chose the closest one, but want to create a photo header that exactly fits across the top, not floating in space like it is in the template. I can't see the width of the column to make it the right size. I can't assume it will resize properly without distortion or pixelating if I eyeball it, and I don't want to make it really big and let it size down, because my original photos don't support that. I just want to know -  how many pixels wide and high is that block! 

 

I frequently used to go into HTML to adjust things that just don't look quite right. It's just easier. For example when I import something that's in a list and the tags don't come in right, so things are nested that shouldn't be.

CTCT Employee

Re: HTML in Third Generation Editor

Hello @HalimaR,

 

The average pixel width of the header is 600 pixels, for all of the standard 'basic' templates.  That's true of most of the other standard templates as well, though if you search for anything with the 'wide' tag those are 800 pixels.  The height does not matter, as the block's height resizes automatically based off of the content.  There are a few other exceptions, but that should be the same across the vast majority.

Every image in the new editor is meant to be easily re-sizable though, so click the two-pointed arrow in the bottom corner of it, and dragging downwards, should make essentially 'any' image full-size, without significant distortion.  The new editor is better at resizing images than the legacy editor, though it's admittedly less precise.

 

We are always looking to implement further upgrades to the system.  Some additions, like html access, have other implications which cause delays, or prevent us from enabling them easily for all customers.  We won't release an update if we fully believe it will cause more harm than good, but we do take your feedback very seriously.  I can honestly say that internally there's a lot of discussion throughout all levels of the organization about how best to give you the tools you want and need, while keeping the system as stable and reliable as possible.


Aaron H
Community & Social Media Support

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