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Help! I am the admin on my account but it is telling me I don't have permission when I try to edit

New Member

Help! I am the admin on my account but it is telling me I don't have permission when I try to edit

a campaign! So I can't edit or delete it and its set up to send (active).

 

Help!

1 REPLY 1
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Moderator

Re: Help! I am the admin on my account but it is telling me I don't have permission when I try to ed

Hello @ChiaraC1,

 

I apologize for any issues you are experiencing trying to edit or change the status of a campaign. Because this is account sensitive I ask that you email us at social_support(at)constantcontact(dot)com with the username you are logging in with, any error messages you are receiving when you attempt to edit, and a reference to this post so we can investigate further. 


Nick S.
Social Media & Content Manager

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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