So sorry to hear this is happening! Are you getting any error messages? Are you able to drag and drop your PDF? Is this happening in more than one browser? I took a look at your account and can see you were able to make an email based off your PDF after all. Are you still in need of any assistance? If so, please let us know. We would be happy to help troubleshoot this further with you.
Frankie.P Community & Social Media Support
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