Thank you for bringing this to our attention! I can understand how important it is to customized items in your account to match your branding. After reaching out to our advanced level of support for further assistance, we were able to determine this is a defect you are experiencing. I apologize for any inconvenience this may be causing! In the meantime we have added you to our queue to be notified when this is resolved and suggest continuing to pick the closest matching color you can.
Hi @MargaretB7014 ,
I just wanted to follow up and let you know that this problem should now be fixed. Thank you for bringing it to our attention, and please let us know if you continue to run into any issues with it.