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Some customers are seeing intermittent errors when attempting to upload a new image or insert an image into their email. While we look into getting this fixed we have found if you try to reattempt your previous action, the image will be visible. We apologize for this inconvenience.

Hi Bounce Rate

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Hi Bounce Rate

Hi, I’m wondering why my bounce rate is so high. I have been asking some of my contacts if they are receiving emails and they are not. But their addresses are correct.
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CTCT Employee

Re: Hi Bounce Rate

Hello @JohnC79 ,


Thank you for reaching out about your bounces! We have a guide that breaks down the different bounce types of why they may be bouncing that you can check out here. If you have additional questions about your bounces specifically, please feel free to give our Deliverability team a call so that they can take a look at that with you! 

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