Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.
Is there a way to view a report or get an export of all emails that have previously bounced at least once? We suspect a couple local larger employers may be bouncing fairly often, but it would be much easier to determine by looking at a full history, rather than opening the campaigns one by one.
If an email is blocked during one campaign, does it still receive future compaigns?
Thanks for reaching out to the Community with your questions. As of right now, there is no overtime bounce report other than going into each sent email one by one. I will be sure to pass along your feedback to our development team as I can see the value of having a feature like this to manage your emails. As far as your question about emails being blocked for one campaign, they will receive future campaigns if their Internet Service Provider (ISP) allows the email to deliver into their inbox, and if their email is off of the 15 day suspention for Suspended Bounces. But if the email is continuing to bounce, I would check out this article on how to manage your bounced email addresses. Sometimes email addresses can bounce due to typos, inactive/ no longer used email addressed and ISP's blocking the email from going through. I hope this helps!
Hayley L Community & Social Media Support
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!