You created this beautiful email with images and now you’re getting messages from your contacts that they can’t see the images. I know that this is frustrating but I have a fix for you!
Not all email clients are set up to download images automatically by default. This is actually a setting that your contacts control within their email client. I’m going to give you the instructions on how to enable images to display automatically in Outlook 2007, Gmail, and Yahoo. For the others available, see our FAQ: How do I enable my email client to display images?
Open up your Outlook
Select Trust Center > Automatic Download
Uncheck the option “Don’t download pictures automatically in HTML e-mail messages or RSS items”
This setting is only for individual emails.
Open an email
At the bottom of the email, click “Show HTML Graphics”
You will see a notification at the bottom confirming that images are set to display.
We have instructions on the following email clients:
I apologize if the information shared in this post is not the answer you were looking for! However images displaying is based on the email client it is received in. There is not a way to control this setting as the sender. However making sure your contact makes any necessary setting updates as listed will ensure your images display in their client.
Frankie.P Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!