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How can I add Personalized URL's to my emails?

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Regular Visitor

How can I add Personalized URL's to my emails?

I have been trying to add personalized URL's to the links in my emails for some time now, but this email system isn't importing the field i need correctly. I've tried Live Chat and Emailed, but have not been successful on finding a solution. 

 

In the email copy editor, I insert a link.

 

Text to display as link: Visit Capture

Link URL:  https://capturehighered.com/?cbe_email={Email Address}

 

In this query string, 'cbe_email' is the parameter I want to use, and the email address is the value. When the link is clicked it should appear as:

 

https://capturehighered.com/?cbe_email=jpratt@capturehighered.com

 

However, it is not importing that field correctly. This is how it appears:

 

http://www.capturehighered.com.edu/?cbe_email=%7BEmail%7D

 

Please help!

3 REPLIES 3
CTCT Employee

Re: How can I add Personalized URL's to my emails?

Hello @JacquelineP617,

 

Thank you for coming back into the community to talk with us!  It looks like the syntax there isn't quite the same as what is being used by our system.  To pull information from your contact list, it would end with "?subscriber.custom_field_name"

 

So in your example you would be using   https://capturehighered.com/?subscriber.cbe_email

Creating an html active link from your contact details like this is something that's only available in the advanced editor, as it requires custom written html to function properly. If you'd like, I can have someone from our Advanced Technical team reach out to you as well.


Aaron H
Community & Social Media Support

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Regular Visitor

Re: How can I add Personalized URL's to my emails?

Hi Aaron,


Thank you for your reply. I am interested in learning more. Can you Advanced Tech Team reach out to me? I would appreciate that!

 

 

CTCT Employee

Re: How can I add Personalized URL's to my emails?

@JacquelineP617

 

Thank you for getting back in touch!

 

If you would like, you can give our support team a call and we'll get you in touch with our upper level of support to address your custom code questions. Click Here for our contact info.  Otherwise, I can request that they give you a call if you can provide us with some additional information. Please send an email to social_support(at)constantcontact(dot)com with your account username, phone number and a reference to this post and we'll request that a member of their team gives you a call.

 

Thanks for using Constant Contact, have a great rest of your day!

 

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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