cancel
Showing results for 
Search instead for 
Did you mean: 
Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.

How can I re-send to non-openers

Highlighted
Occasional Visitor

How can I re-send to non-openers

Hi, Their recently has been an option to re-send to non-openers; however I do not see this anymore. Please help. I would like to do this. World Mission Outreach
1 REPLY 1
Moderator

Re: How can I re-send to non-openers

Hi @HenryM356

 

That's a great question! I apologize you were unable to see this option to automatically resend to contacts who did not open you email. This is a feature only available in our newest Third-Generation Editor, Newsletter Emails. I took a peek at your account and can see you are working in both our newest editor as well as our older Legacy Newsletter Emails.

 

2018-12-17_11-59-28.png

 

At this time this feature is not available in these Legacy Newsletters. Instead I would suggest following these steps to resend your email to contacts on this campaign's did not open report.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.