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How do I export contacts?

SOLVED
Honored Contributor

Re: printing my contact list

You're welcome. We have a Feedback board for our Contacts product where you can vote on ideas for more features and even submit your own. You can pass the feature along for printing a list right here!

Occasional Advisor

Re: printing my contact list

Constant Contact is misleading everyone.

 

While you can download a list to an Excel format, the data fields are corrupted. The data does not appear in the correct columns so the spreadsheet is useless.

 

Worse yet, the lists all appear in the same Excel data field so it is impossible to sort by list.

 

Constant Contact has been aware this problem for months. Notice that their replies simply fail to mention this major glitch. They apparently don't give a rat's butt.

 

Suggest that all customers start listing Constant Contacts failures to provide proper service as part of their email distributions. At least potential new customers won't be surprised as we were some months ago.

Solution Provider

Exporting contacts

How do I export my contact to a xls file?

Moderator

Re: Exporting contacts

Hi Armondo,

Thanks for posting. Currently the only way to export a list of contacts is to a CSV file but you can open this file on your computer and re-save it as a CSV in just a couple of steps. 

 

First export the list and use the download link to open the file. Depending on your computer & browser type you will have the option to open or save the file. Once opened you can go to File >Save As and choose the file type you would like. 

 

Hope this helps

Hannah M.
Community and Social Media Support

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Occasional Visitor

Dislike new contacts interface

Why have you made it so hard to export contacts to a CSV file?

Tags (3)
CTCT Employee

Re: Dislike new contacts interface

Hi Dennis. I'm sorry you're finding the new contacts harder than the old system. To your specific point about exporting your contacts, it's actually fairly simple to do in the new interface.

 

  1. On My Contacts, click the list you want to export on the left. If you want to export all of your active contacts, click Active on the left.
  2. At the top of the list, there is a check box. This box selects all of the contacts on the list. Check the box.
  3. An Export button now appears at the top of the list. Click it.
  4. It will pop up asking if you want to export the contacts. Click the Export button there.
  5. Then, it will export the contacts into a .CSV file that you can download from the Activity screen.

 

If you have any questions about this process, please let us know.

Jeff Gilson
Community & Social Media Support

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All Star

Re: Dislike new contacts interface

IMHO, the reason they have made things so hard is that deep down inside they hate us. Or maybe their developers are just clueless. 

Established Member

I don't see the export button for contacts and the page has changed.

I don't see the export button for contacts and the page has changed. How can I export contacts?
CTCT Employee

Re: I don't see the export button for contacts and the page has changed.

Hi Lisa,

 

You can still export your contacts. The process is a little different with the new contacts interface though. You'll see an option to export when you have selected the contacts that need to be exported. For more detailed instructions click here.

 

Hope that helps you!

 

Thanks,

Alex Morse
Customer Support Specialist

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"

Re: Hard to use

Trying to export contacts and it just wont let me. thanks
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