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How do I make my 'from' address shorter?

Occasional Contributor

How do I make my 'from' address shorter?

When I run a test for an email, our 'from' address is so long - how do I shorten that? I want readers to be able to see it and not have it run off the page.  It should just 'University of St. Augustine for Health Sciences' but it says.... "Univ. of St. Augustine for Health Sciences <admissions@www-usa.ccsend.com> on behalf of Univ.of St. Augustine for Health Sciences" 

 

Is this just because it is a test email or will this entire thing show up in our actual emails? Thanks! 

1 REPLY 1
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CTCT Employee

Re: How do I make my 'from' address shorter?

Hello @USAHS 

 

I'm sorry to hear you aren't happy with the way your from address is populating in your test emails. It looks like you have enabled authentication in your account settings and that is what is causing it to display in such a lengthy way. You can edit or disable your authentication from your 'My Settings' page and set it to something of your liking. 


Jon_G
Community & Social Media Support

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