You deserve the best.
Beginning Saturday 2/15 we will be upgrading our phone system to ensure we are providing you with the best possible experience.
Due to this upgrade, we will be limited to Chat support only on Saturday from 10-8 pm ET.
On Monday, President's Day, we plan to have both Chat and Phone support available from 10-6 pm ET on the new system.
Thank you for your patience while we make these important updates.
You're welcome, happy to help!
Hi, It has been about a year since we sent our last email blast. At that time, I had uploaded social media icons and added links from the image directly to our pages in the email fine print block. I don't seem to be able to do that any longer. When I select the icon image and click on the link, it now requires me to add text to be used for the link. Am I missing something or has the ability to link to social media directly from an icon been removed. Thanks!
I'm sorry that you're having difficulty adding a Social Media icon to your email. I took a look at your most recent draft and I am seeing that you have the links filled out properly. Did you get this sorted or are you still needing assistance?
I believe the exiting links are working because I duplicated a previous email However, I don't know how to add a new link directly from the icon image. I can't close the link window without adding text. If I add text, it replaces the icon. Please let me know if I am doing something incorrectly.
When you're editing a block within your email, on the left-hand side we have 3 options. You want to choose the Social Option.
Then once you hit the Social Option, you can choose the Social Network that you want to connect to. In this example, I chose Facebook. Just insert your Facebook Page URL and then click Insert. We'll do the rest!
Does this work for customized email? I am using my own HTML/CSS to design my e-blasts. My client would like their subscribers to share the newsletter via Facebook, Twitter, LinkedIn.
Below is a link that will give you the steps on how to set this up for your client's email. Have a great weekend!