cancel
Showing results for 
Search instead for 
Did you mean: 

How do you get rid of an admin email ?

Highlighted
Frequent Visitor

How do you get rid of an admin email ?

The Billing admin who doesn't work here anymore still has an email in the system..and it's greyed out so we can't delete it. Any idea?
1 REPLY 1
Moderator

Re: How do you get rid of an admin email ?

Hi @DonnaS385 

 

Does the grayed out email address have a B or a C next to it? This lettering means the email address is still listed as the account’s Contact (C) or Billing ( B ) email address. If this address does have a B beside it, you must first update the billing email address. Once you have made this change, the old email address you wish to delete will no longer be grayed out and can be deleted.


Frankie P.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Still need help?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am - 8pm ET. We've got real people waiting to help you out. Click below to start a conversation!