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How to delete an Email address

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How to delete an Email address

I have changed my email and tried to delete the first one i verified..can not do it..sometimes receipts go to that address which does not exist..very frustrated..can not see how to delete.
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Re: How to delete an Email address

Hi @SheilaD41 

 

It sounds like this unwanted email may still be set as your billing address. When viewing the verified addresses on your account, does the email address have a C or a B next to it?

 

2019-02-20_13-24-41.png

 

The C stands for this email address being the contact on the account, while B is the billing email address. In this case you will need to update the Contact or Billing address before removing it.


Frankie P.
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Re: How to delete an Email address

Thank you. I went to billing and changed email there..did not know it was with my billing address..i thought when i added it and tried to change it and make it the primary one that was where to change it.

Thank you.