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It sounds like this unwanted email may still be set as your billing address. When viewing the verified addresses on your account, does the email address have a C or a B next to it?
The C stands for this email address being the contact on the account, while B is the billing email address. In this case you will need to update the Contact or Billing address before removing it.
Thank you. I went to billing and changed email there..did not know it was with my billing address..i thought when i added it and tried to change it and make it the primary one that was where to change it.