You deserve the best.
Beginning Saturday 2/15 we will be upgrading our phone system to ensure we are providing you with the best possible experience.
Due to this upgrade, we will be limited to Chat support only on Saturday from 10-8 pm ET.
On Monday, President's Day, we plan to have both Chat and Phone support available from 10-6 pm ET on the new system.
Thank you for your patience while we make these important updates.
In my workflow I have to schedule the same e-mail to go out from 12 different sales reps. I copy the campaign, change the name in the text and the respond to e-mail and schedule. I am having to change the scheduled date and time each time. Is there a way to keep these settings when copying? Or can I at least put a default schedule time in my settings somewhere? I can change the date easy enough, but it is a pain to have to change the hour, minute and AM/PM for each e-mail if I want them all to go out at 8AM.
That's a great idea! I can definitely add you to the feature request for setting a personalized default sending time, currently though we do not have that feature.
If you wanted, you could also chose a single 'from' email address for all of the campaigns, and then use a custom details insertion so that the email looks like it was signed by the recipients sale's rep. With a bit of set-up you would essentially be sending one email to all of the recipients at once, but they would be ended with something like
(Their sales rep's name here)
A walkthrough of how to insert that kind of custom contact information can be found here.
Thank you for the suggestion. Unfortunately, the e-mails must be sent "from" the business e-mail of each sales rep. I look forward to future enhancements.
I apologize the workaround we suggest is not exactly what you are looking for. While we do not have a time estimate of when a feature like this will be available, we have submitted this feedback to the appropriate teams. In the meantime we would suggest to continue creating these emails manually.