I have just emailed the department you asked and sent them everything I sent in this post. I will update once I hear back from your department about this issue. Very frustrating to not be able to use this program as intended.
Okay, great! Keep us updated on the progress and if we can be of further assistance on here. I apologize for the frustrations, I hope this can be sorted out very quickly! Have a wonderful day.
So sorry to hear this! We would however like to clarify your experience, for instance is this happening with a Facebook Ad or a Social Share post on your Facebook? Having this detail can help us point you in the right direction.
We're happy to hear you found the information shared in this thread helpful! Please let us know if there is anything else we can help with.