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Some customers are unable to login to their accounts. We are aware of this issue and working to resolve it as quickly as possible. Thank you for your patience.

I AM TRYING TO COMPOSE AN E MAIL

New Member

I AM TRYING TO COMPOSE AN E MAIL

WHY IS THIS TAKING ME OUT OF THE SITE IN THE MIDDLE OF COMPOSING AN E MAIL
1 REPLY 1
CTCT Employee

Re: I AM TRYING TO COMPOSE AN E MAIL

Hi @RayL396,

 

I am sorry to hear that you are experiencing this issue. I will like to look into this for you. Are you receiving any sort of error messages when you get taken out of the site? Also, what do you mean by getting taken out of the site? Is it logging you off the account and having you log back in? Also, which browser are you currently using? Does the same thing happen in another browser? If you can please answer these questions, it will help us evaluate the issue and possible track down the source of the issue. Once again, I do apologize for any inconveniences this issue may be causing you. Thank you!

Lucas_D
Community & Social Media Support

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