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I am not able to send communications

SOLVED
Visitor

I am not able to send communications

Hi

 

I am a new member and don't know much about the usage. I am learning to use, and now i am ok with use of this platform. My account is not working from today onwards. May i know the reason?

3 REPLIES 3
CTCT Employee

Re: I am not able to send communications

Hello @MadhuN7,

 

Thank you for reaching out to the community today!

 

I'm sorry to hear that your account is not working. Would you kindly provide us with any error messages or warnings shown on your account? We will be able to more effectively tell you why your account is not working with this information.

 

We hope to hear from you soon! Thank you.

-Curtis P
Community & Social Media Support

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Visitor

Re: I am not able to send communications

Its showing that my account under review. No issues.There are other good service providers like . Now i am started using that.I can able to send 2000 mails at a time. Thanks for your reply.  

Highlighted
Moderator

Re: I am not able to send communications

Hi @MadhuN7

 

Thank you for replying to us about your account! I took a peek and can see your sending abilities have been removed by our Compliance team. If this is something you would like to look into further, I suggest reaching out to a member of our Compliance team directly. A member of this support team would be able to help answer any questions you may have about this process.


Frankie.P
Community & Social Media Support

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