Thank you for bringing this to our attention! We have made updates to our reporting page. The good news is you can still see this information through the total count for each link through the upper right hand corner "Clicked" menu. This menu will give you a drop-down where the option "Links" is listed. Changing this to "Links" to get the information you're looking for.
Although I can see the clicks per person, I was hoping CC finally developed a heat map or an image of your campaign showing where everyone clicked. I hope you guys can catch up with the other email service providers soon.
I apologize for misunderstanding your original post! The good news is we do offer heat map reporting. You can find this information by clicking Click Report on the individual reporting page for your campaign.
There are however cases where the Click Report tab won't display. These times being if you don't have any clicks yet, did a subject line A/B test, or scheduled your email to automatically resend to non-openers.
I don't see the tabs that you're showing, let alone the Click Report tab. It should be there, since my email went out last week, and was not a A/B testing email, nor was it an auto resend to non-openers.
Thank you for following up with these details. I have taken a look at your most recently sent campaign, and can see it's reporting is custom code reporting. Was this email a custom code email, or made through the Constant Contact Mobile App? If so, I apologize at this time heat maps are unavailable in custom code email reporting. It is however a feature request I have submitted in your account. A heat map is a feature only available in our Third Generation Editor emails made through a desktop.
You're correct. My campaigns are all custom code. Your explanation makes sense now and thank you for submitting that feature request.
I'm happy my response was able to help answer your question! Please let us know if there is anything else we can assist with in the meantime.
I'm having this same problem. It looks like you're being taken around in circles, and I'm getting frustrated trying to figure this out as well.
I'm sorry to hear you're not seeing this information in your account. Where exactly are you looking for this heat map? I have taken a look at your sent email campaign and was able to locate this heat map. You can find this too by following the following steps:
1. Click Campaigns.
2. Click Status > Sent to help narrow your search.
3. Click on the name of the sent email you want to view.
4. Click Click Report.
Were you able to find your heat map through following these steps? The highlighted areas shown under this Click Report section is where you can see your most clicked links live. You can even click on the heat map to see what URL is linked to the text or image. However it is important to note your particular campaign only includes one link in it, so there will only be one are highlighted.