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I can't send test email and emails via my account

Occasional Participant

I can't send test email and emails via my account


I can't send emails & test emails since yesterday (Oct 10) after 3:10pm. I don't know whether it matters to the API which I started using yesterday. Can you help me to test out?

CTCT Employee

Re: I can't send test email and emails via my account

Hello @owenl00,


Thank you for bringing this to our attention!  I took a quick look at your account, and I believe the issue may be related to your recent changes, as you suspected.  This is something that takes a bit too much personal information for us to troubleshoot on a public forum, but if you call our account review team, they should be able to help get this cleared up.  You can reach them directly at the numbers listed here.


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